Terms of Service

Please read these terms carefully before using Bold Echo. By accessing or using our platform, you agree to be bound by these legally binding terms.

Effective: June 20, 2026

Binding Agreement

By accessing, browsing, registering for, or using the Bold Echo platform — including all associated websites, applications, APIs, and services — you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy, which is incorporated herein by reference. If you do not agree to all of the terms and conditions contained herein, you must immediately cease using the Service and may not access or use Bold Echo in any manner.

Arbitration Notice: These Terms contain a mandatory arbitration provision and class action waiver in Section 13 (Dispute Resolution). Please read it carefully before using the Service.

Acceptance of Terms

These Terms of Service constitute a legally binding agreement between you, whether personally or on behalf of an entity, and Shaanxi Boxiao Network Technology Co., Ltd., a company duly organized and existing under the laws of the People's Republic of China, with its principal place of business in Shaanxi Province. Throughout these Terms, Bold Echo, we, us, and our refer to Shaanxi Boxiao Network Technology Co., Ltd. and its affiliates, officers, directors, employees, agents, licensors, and successors.

By accessing, downloading, installing, registering for, or using any portion of the Bold Echo platform — including but not limited to the website located at boldecho.mom, any subdomains, mobile applications, desktop applications, browser extensions, application programming interfaces, webhooks, embedded widgets, and any other software or services offered by Bold Echo (collectively, the Service) — you expressly acknowledge and agree that you have read, understood, and accept these Terms in their entirety. If you do not agree to be bound by each and every provision set forth herein, you shall not access or use the Service and must immediately discontinue any such access or use.

We reserve the right, in our sole and absolute discretion, to modify, amend, supplement, or replace these Terms at any time and for any reason. Material changes will be communicated to you via email or through a prominent notice posted on the Service at least thirty calendar days before the effective date of the revised Terms. Your continued use of the Service following the posting of any revised Terms constitutes your irrevocable acceptance of those changes. It is your sole responsibility to review these Terms periodically for updates.

If any modification to these Terms is unacceptable to you, your sole and exclusive remedy is to terminate your account and cease all use of the Service. No refunds shall be payable due to any modification of these Terms.

Definitions

For the purposes of these Terms, the following capitalized terms shall have the meanings ascribed to them below. Additional definitions may appear throughout these Terms and shall be equally binding.

Account means the unique user profile created by you to access and use the Service, including all associated credentials, settings, preferences, data, and permissions linked to that profile.
Content means any and all information, data, text, messages, files, images, photographs, videos, audio recordings, music, software, scripts, code, designs, graphics, illustrations, comments, feedback, suggestions, links, and any other materials of whatever nature that are uploaded, posted, transmitted, stored, displayed, generated, or otherwise made available through the Service by you or any third party.
User means any natural person or legal entity that accesses, browses, registers for, or uses the Service in any capacity. Where applicable, User includes authorized representatives acting on behalf of a legal entity.
User Content means any and all Content that is created, uploaded, submitted, posted, transmitted, stored, or otherwise provided by you through or in connection with the Service, including but not limited to profile information, messages, files, and any other materials originating from your Account.
Service Data means all data, analytics, metrics, logs, usage patterns, performance statistics, diagnostic information, and any other information collected, generated, or derived by the Service in the course of your use, excluding your User Content.
Intellectual Property Rights means all current and future intellectual and industrial property rights of any kind, including but not limited to copyrights, trademarks, service marks, trade dress, trade secrets, patents, patent applications, moral rights, mask work rights, database rights, design rights, and any other proprietary rights recognized under any applicable laws, treaties, or conventions worldwide.
Subscription Plan means a recurring paid tier of access to the Service as described on our pricing page, subject to the fees, billing cycles, feature sets, usage limits, and terms applicable to that plan at the time of purchase.
Free Services means any portion of the Service made available to Users at no monetary charge, including but not limited to free trials, limited-feature tiers, and promotional access periods.
Affiliate means any entity that directly or indirectly controls, is controlled by, or is under common control with Shaanxi Boxiao Network Technology Co., Ltd., where control means ownership of more than fifty percent of the voting equity or equivalent governance rights.

Service Description

Bold Echo is a digital communication and content platform that enables users to create, share, discover, and interact with content across multiple channels and formats. The Service provides tools for content authoring, distribution, audience engagement, analytics, collaboration, and related functionalities as made available by Bold Echo from time to time.

We continuously strive to improve, expand, and enhance the Service. Accordingly, we reserve the right, without prior notice and without liability to you or any third party, to modify, suspend, discontinue, or restrict access to any feature, functionality, component, or content of the Service, in whole or in part, on either a temporary or permanent basis. This includes without limitation the right to add new features, remove existing features, impose usage limits, adjust storage allocations, modify API rate limits, and alter the technical specifications or operational parameters of the Service.

The Service is provided on an as-available and as-is basis, and we make no representation or warranty that the Service will be uninterrupted, error-free, timely, secure, or available at any particular time or location. Scheduled maintenance, emergency maintenance, force majeure events, third-party service disruptions, and other factors beyond our reasonable control may result in Service interruptions. We shall use commercially reasonable efforts to notify registered Users of planned downtime that is expected to exceed sixty minutes.

Bold Echo reserves the right to establish, modify, and enforce policies regarding acceptable use, content standards, community guidelines, and other operational rules governing the Service. Such policies are incorporated into these Terms by reference and form an integral part of this agreement.

Acceptable Use Policy

Your use of the Service is subject to the following acceptable use standards. You represent, warrant, and covenant that you shall not, and shall not permit or encourage any third party to, use the Service in any manner that violates these standards.

Prohibited Conduct. You agree not to engage in any of the following activities:

Use the Service for any unlawful purpose or in violation of any applicable local, state, provincial, national, or international law, statute, ordinance, regulation, or treaty.
Infringe, misappropriate, or violate the Intellectual Property Rights, privacy rights, publicity rights, or any other proprietary rights of Bold Echo or any third party.
Transmit, distribute, or store any material that is defamatory, obscene, pornographic, harassing, threatening, abusive, hateful, fraudulent, deceptive, invasive of another's privacy, or that encourages or incites violence, discrimination, or illegal activity.
Impersonate any person or entity, including any Bold Echo official, employee, agent, or representative, or falsely state or otherwise misrepresent your affiliation with any person or entity.
Upload, transmit, or distribute any viruses, worms, Trojan horses, ransomware, spyware, adware, malware, corrupted files, time bombs, logic bombs, or any other malicious or technologically harmful code designed to damage, interfere with, intercept, or expropriate any system, data, or personal information.
Engage in unauthorized access, monitoring, interference with, or use of the Service, including but not limited to probing, scanning, or testing the vulnerability of any system or network; breaching security or authentication measures; or circumventing any access controls, usage limits, or paid features of the Service.
Use any automated means, including robots, spiders, scrapers, crawlers, or other data mining tools, to access, acquire, copy, or monitor any portion of the Service without our express prior written consent, except as permitted by generally available search engines indexing publicly accessible pages.
Interfere with or disrupt the Service, servers, networks, or infrastructure connected to the Service, including through denial-of-service attacks, distributed denial-of-service attacks, excessive API calls, or any other technique that imposes an unreasonable or disproportionately large load on our infrastructure.
Attempt to decompile, reverse engineer, disassemble, or derive the source code, underlying ideas, algorithms, or structure of the Service or any software component thereof, except and solely to the extent that such restriction is expressly prohibited by applicable law.
Reproduce, duplicate, copy, sell, resell, license, sublicense, rent, lease, distribute, or otherwise commercially exploit any portion of the Service, or access to the Service, without our express prior written authorization.
Create multiple Accounts by automated means or under false pretenses, or create a new Account after your previous Account has been terminated or suspended.
Use the Service to build, train, or improve a product or service that is competitive with Bold Echo, or to develop any product or service using substantially similar ideas, features, functions, or user interfaces as the Service.

Enforcement. Bold Echo reserves the right, but does not assume the obligation, to investigate any violation of this Acceptable Use Policy. We may, at our sole discretion and without prior notice or liability, remove any Content, suspend or terminate your Account, discontinue your access to all or part of the Service, and take any other remedial action we deem appropriate in response to a violation. We may also report any activity that we reasonably believe violates applicable law to the appropriate law enforcement authorities and cooperate with those authorities in the investigation and prosecution of such conduct.

Intellectual Property Rights

Our IP. The Service, including but not limited to its software, source code, object code, algorithms, databases, architecture, design elements, user interface, visual interfaces, graphics, logos, trademarks, service marks, trade dress, documentation, and all other components thereof — together with all enhancements, improvements, modifications, updates, derivative works, and intellectual property related thereto — are the exclusive property of Shaanxi Boxiao Network Technology Co., Ltd., its licensors, and its Affiliates, and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws and treaties.

No right, title, or interest in or to the Service, or any component thereof, is transferred to you by these Terms. Except for the limited, revocable, non-exclusive, non-transferable, non-sublicensable license expressly granted to you herein to access and use the Service for its intended purposes, all rights not explicitly granted are hereby reserved and retained by Bold Echo and its licensors.

The Bold Echo name, the Bold Echo logo, and all related names, logos, product and service names, designs, slogans, and branding are trademarks of Shaanxi Boxiao Network Technology Co., Ltd. or its Affiliates. You may not use such marks without our prior written permission. All other names, logos, product and service names, and trademarks appearing on or through the Service are the property of their respective owners.

Your Content. By submitting, uploading, posting, or otherwise making available any User Content through the Service, you retain ownership of all Intellectual Property Rights you may hold in that User Content. You hereby grant to Bold Echo a worldwide, non-exclusive, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to host, store, cache, reproduce, transmit, display, perform, distribute, adapt, modify, translate, create derivative works of, and otherwise use your User Content solely in connection with operating, providing, improving, and promoting the Service. This license survives any termination of these Terms solely to the extent necessary for us to continue providing the Service to Users with whom you have shared your User Content.

You represent and warrant that you own or have obtained all necessary rights, licenses, consents, releases, and permissions to grant the foregoing license and that your User Content does not and will not infringe, misappropriate, or violate any third-party rights.

Feedback. Any suggestions, ideas, enhancement requests, recommendations, corrections, or other feedback you provide to Bold Echo regarding the Service shall become the sole and exclusive property of Bold Echo, and you hereby irrevocably and unconditionally assign all right, title, and interest in such feedback to Bold Echo without any obligation of compensation, attribution, or confidentiality.

Confidentiality

During your use of the Service, you may receive or have access to non-public, proprietary, or confidential information belonging to Bold Echo, whether disclosed orally, in writing, electronically, or through any other medium, and whether or not explicitly marked as confidential (Confidential Information). Confidential Information includes, without limitation, source code, trade secrets, business plans, technical specifications, algorithms, financial data, customer lists, product roadmaps, security protocols, and any other information that a reasonable person would understand to be confidential given the circumstances of disclosure.

You agree to hold all Confidential Information in strict confidence using at least the same degree of care you use to protect your own confidential information of like nature, but in no event less than a reasonable degree of care. You shall not disclose, distribute, publish, or make available any Confidential Information to any third party without our prior express written consent. You may disclose Confidential Information solely to your employees, contractors, and agents who have a need to know such information in connection with your authorized use of the Service and who are bound by confidentiality obligations at least as protective as those set forth herein.

Confidential Information excludes information that: (a) is or becomes publicly available through no breach of these Terms by you; (b) was lawfully in your possession prior to receipt from Bold Echo; (c) is independently developed by you without reference to or use of the Confidential Information; or (d) is rightfully disclosed to you by a third party without any confidentiality obligation.

If you are required by law, regulation, or valid court order to disclose any Confidential Information, you shall, to the extent legally permitted, provide us with prompt prior written notice and reasonable cooperation so that we may seek a protective order or other appropriate remedy at our expense. Any such compelled disclosure shall be limited to the minimum extent required to comply with the legal requirement.

You acknowledge that any breach of this confidentiality obligation may cause irreparable harm to Bold Echo for which monetary damages would be an inadequate remedy. Accordingly, Bold Echo shall be entitled to seek injunctive or other equitable relief from a court of competent jurisdiction without the necessity of posting bond.

Fees and Payment

Subscription Fees. Certain features and usage tiers of the Service are provided on a paid subscription basis. The fees for each Subscription Plan are set forth on our pricing page, which is incorporated into these Terms by reference. All fees are stated and payable in United States Dollars unless otherwise indicated at the point of purchase. Fees are exclusive of all taxes, levies, duties, and similar governmental assessments of any nature, which are your sole responsibility.

Billing and Renewals. By subscribing to a paid plan, you authorize Bold Echo (or our designated third-party payment processor) to charge your selected payment method on a recurring basis according to the billing cycle you have chosen (monthly or annually). Your subscription will automatically renew for successive periods of equal duration unless you cancel at least three business days before the end of the current billing period. You are responsible for keeping your payment information current and accurate. Failed payments may result in immediate suspension or downgrade of your Account to a free tier until the outstanding balance is settled.

Price Changes. We reserve the right to modify our fees and introduce new charges at any time upon at least thirty calendar days prior notice to you via email or through the Service. Price changes will apply to the next renewal of your Subscription Plan occurring after the effective date of the change. If you do not agree to a price change, you may cancel your subscription before the change takes effect.

Refund Policy. All fees paid are non-refundable except as expressly provided in these Terms or required by applicable law. In the event of a billing error, you must notify us within thirty days of the charge date to be eligible for a correction. No refunds or credits will be provided for partial months of use, for downgrades, or for periods during which your Account was suspended due to your violation of these Terms. Subscriptions canceled mid-cycle will continue to have access through the end of the current paid billing period, after which no further charges will be incurred.

Free Services. Bold Echo may, in its sole discretion, offer certain features, tiers, or trial periods of the Service at no charge. Free Services are provided as-is and may be modified, limited, suspended, or discontinued at any time without notice or liability. Any data or Content stored solely within Free Services tiers may be permanently deleted upon termination of the free access period.

Taxes. You are responsible for all sales, use, value-added, goods and services, withholding, and similar taxes imposed on your purchase or use of the Service, excluding taxes based on Bold Echo's net income. Where Bold Echo is required to collect such taxes, they will be added to your invoice and remitted to the appropriate taxing authority.

Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR MADE AVAILABLE THROUGH THE SERVICE ARE PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS, WITH ALL FAULTS AND WITHOUT ANY REPRESENTATION, WARRANTY, OR CONDITION OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

BOLD ECHO, ITS AFFILIATES, AND ITS AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS (COLLECTIVELY, THE BOLD ECHO PARTIES) EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING BUT NOT LIMITED TO:

Any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement;
Any warranties arising from course of dealing, course of performance, or trade usage;
Any warranties that the Service will be uninterrupted, timely, secure, error-free, or free of viruses, malware, or other harmful components;
Any warranties that your User Content, data, or information will not be lost, damaged, corrupted, or accessed by unauthorized parties;
Any warranties regarding the accuracy, completeness, reliability, or currency of any information or content provided through the Service;
Any warranties that defects or errors in the Service will be corrected; and
Any warranties concerning the results or outcomes that may be obtained from the use of the Service.

You acknowledge that the Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications, and that Bold Echo is not responsible for any delays, delivery failures, or other damage resulting from such problems. You assume total responsibility and risk for your use of the Service and the internet generally.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. ACCORDINGLY, SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY APPLICABLE LAW. IN SUCH JURISDICTIONS, THE LIABILITY OF THE BOLD ECHO PARTIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE BOLD ECHO PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER COMMERCIAL OR ECONOMIC DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SERVICE, OR YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF THE BOLD ECHO PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES WERE REASONABLY FORESEEABLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE TOTAL LIABILITY OF THE BOLD ECHO PARTIES FOR ANY AND ALL CLAIMS, LOSSES, COSTS, OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO BOLD ECHO DURING THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS.

The foregoing limitations of liability are fundamental elements of the basis of the bargain between you and Bold Echo. The Service would not be provided without such limitations. The limitations of liability set forth herein shall apply regardless of whether the claim is based in contract, tort, strict liability, statute, or any other legal theory, and shall survive any failure of essential purpose of any limited remedy.

Applicable law in some jurisdictions may not permit certain of the limitations set forth in this section. If you reside in such a jurisdiction, these limitations shall apply to you only to the fullest extent permitted under the applicable law of that jurisdiction.

Indemnification

You agree to defend, indemnify, and hold harmless the Bold Echo Parties from and against any and all claims, demands, causes of action, suits, proceedings, losses, liabilities, damages, judgments, settlements, awards, fines, penalties, costs, and expenses — including without limitation reasonable attorneys' fees, expert witness fees, and court costs — arising out of or relating to:

Your use of or access to the Service, including any acts or omissions by any person using your Account credentials;
Your User Content, including any claim that your User Content infringes, misappropriates, or violates any Intellectual Property Right, privacy right, publicity right, or other right of any third party;
Your violation of any term, condition, representation, warranty, or covenant set forth in these Terms;
Your violation of any applicable law, regulation, or the rights of any third party; or
Any intentional misconduct, gross negligence, or fraudulent activity by you or on your behalf.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such event, you shall cooperate fully with us in asserting any available defenses and shall not, without our prior written consent, settle, compromise, or enter into any agreement regarding any such matter. Your indemnification obligations shall survive any termination or expiration of these Terms and your use of the Service.

Termination

Term. These Terms shall commence on the date you first access or use the Service and shall continue in full force and effect until terminated in accordance with this section.

Termination by You. You may terminate these Terms at any time by permanently ceasing all use of the Service and, if you have an Account, deleting your Account through the Service settings or by contacting us at the email address set forth in Section 14. If you have an active paid subscription, termination shall be effective at the end of your current billing period unless you request earlier deletion, in which case no refund shall be provided for the unused portion of the billing period.

Termination by Us. Bold Echo may terminate these Terms, suspend your Account, and discontinue your access to all or any part of the Service, with or without cause, at any time and without prior notice if: (a) you breach any provision of these Terms; (b) your conduct creates risk of legal liability for Bold Echo or any third party; (c) your conduct is harmful to other Users, third parties, or the business interests of Bold Echo; (d) you fail to pay any fees when due; (e) you have not accessed your Account for a continuous period of twelve months and you are on a free tier; or (f) Bold Echo decides, in its sole discretion, to discontinue the Service or the offering of the Service in your jurisdiction.

Effects of Termination. Upon termination of these Terms for any reason: (i) all rights and licenses granted to you hereunder shall immediately terminate; (ii) you shall immediately cease all use of the Service; (iii) you shall promptly pay all outstanding amounts due and payable to Bold Echo; (iv) Bold Echo may delete all data, User Content, and other information stored in or associated with your Account, and shall have no obligation to preserve or provide copies of such data, except as required by applicable law; and (v) the provisions of these Terms that by their nature should survive termination shall so survive, including without limitation Sections 2, 5, 6, 8, 9, 10, 12, 13, and 14, together with any other provisions necessary for the interpretation and enforcement of these Terms.

Governing Law

These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with Bold Echo — whether sounding in contract, tort, statute, or otherwise — shall be governed by and construed in accordance with the laws of the People's Republic of China, without giving effect to any choice-of-law or conflict-of-law principles that would result in the application of the laws of any other jurisdiction.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or to any transactions contemplated hereunder. Any dispute that is not subject to arbitration under Section 13 shall be resolved exclusively in the competent courts located in Shaanxi Province, People's Republic of China, and you irrevocably consent to the personal jurisdiction and venue of such courts and waive any objections thereto, including any claim of forum non conveniens.

Notwithstanding the foregoing, Bold Echo may seek emergency injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property Rights, Confidential Information, or other proprietary interests pending the outcome of any arbitration or litigation.

Dispute Resolution

Mandatory Arbitration. Except as otherwise provided herein, any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the relationship between you and Bold Echo — including any dispute concerning the interpretation, validity, enforceability, or scope of this arbitration provision — shall be resolved by final and binding arbitration administered by the China International Economic and Trade Arbitration Commission (CIETAC) in accordance with its then-current arbitration rules. The arbitration shall be conducted in Shaanxi Province, People's Republic of China, before a single arbitrator mutually selected by the parties. The arbitration proceedings shall be conducted in the English language. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AND BOLD ECHO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Bold Echo otherwise agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a class, collective, consolidated, or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.

Opt-Out Right. You may opt out of this arbitration provision by sending written notice of your election to opt out to toni@boldecho.mom within thirty calendar days of first accepting these Terms. The notice must include your full name, the email address associated with your Account, and a clear statement that you are opting out of the arbitration provision. Opting out will not affect any other provision of these Terms.

Exceptions. Notwithstanding the foregoing, either party may bring a claim in a court of competent jurisdiction solely for injunctive or other equitable relief to prevent irreparable harm, including but not limited to claims relating to infringement or misappropriation of Intellectual Property Rights or breach of confidentiality obligations. Both parties retain the right to bring an individual action in a small claims court of competent jurisdiction within Shaanxi Province.

Pre-Arbitration Notice. Before initiating arbitration, you must first send a written notice of your dispute to Bold Echo at toni@boldecho.mom, describing the nature and basis of the claim and the specific relief sought. We will attempt to resolve the dispute informally within sixty calendar days of receipt of your notice. If the dispute is not resolved during that period, either party may then commence arbitration.

Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you wish to report a violation of these Terms, please contact us using the information below. We endeavor to respond to all inquiries within two business days.

All legal notices required or permitted to be given under these Terms shall be in writing and delivered to Bold Echo at the email address set forth below. Notices to you shall be delivered to the email address associated with your Account or through a notice posted within the Service. Notice shall be deemed given twenty-four hours after an email is sent, unless the sending party receives notification that the email address is invalid.

Get in Touch

Shaanxi Boxiao Network Technology Co., Ltd.

toni@boldecho.mom

Shaanxi Province, People's Republic of China
Response time: within 2 business days